Frequently Asked Questions

Find answers to common questions about our products and services.

How do I determine my correct size?

We provide detailed size charts on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit.

Are REEF products water-friendly?

Many of our sandals are specifically designed for water use. Please check the product description for 'water-friendly' or 'synthetic' materials.

How should I clean my REEF footwear?

For synthetic materials, hand wash with mild soap and cold water. For leather products, use a specialized leather cleaner. Always air dry away from direct sunlight.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can cancel within 30 minutes of placement; after that, you may return the item once received.

Do you offer a warranty on your products?

Yes, we offer a limited one-year warranty against manufacturing defects from the date of purchase.

Where can I find REEF products near me?

Use our Store Locator tool on the website to find authorized REEF retailers in your local area.